We are truly sorry you are having a problem. We are genuine people here and certainly NOT into ripping anyone off. Unfortunately we are not super-human and do make mistakes. Mistakes can not always be helped but what is important is when they happen to put them right.

First of all check through some of the points we made below and see if anything there helps you. If not then please e-mail us and we will deal with the problem on a personal level to put it right. We are not at the PC 24/7 so forgive us if the reply is not instant. We do assure you we will answer IMMEDIATELY we pick up your message.

• First of all let's check that you did write the five digit code down correctly, it was repeated a few time son the line but if you are not sure then e-mail us to check.
• Did you enter it correctly ?  You need to type www.guyzstudio.com/calllistenwatch/  then after that add the five digit code. When you have done that hit ENTER and the page will open. If you get a PAGE NOT FOUND message the code is wrong. e-mail us.

THE MOVIES ARE SLOW DOWNLOADING

• The movies are large files, some larger than others. DO NOT ATTEMPT TO DOWNLOAD THE ALL AT THE SAME TIME do them one at a time. It is also a good idea not to have any other programmes running while you download. The download speed then depends on the speed of your Internet connection

WHAT FORMAT ARE THE MOVIES IN ?

• The movies are in WMV format.